Testimonials
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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It will be published shortly after it is approved.Panebaker was prompt with their first contact to set up meeting to make arrangements. They set up the pictures and flowers in a tasteful way and the video was well done. They helped to explain our floral wishes to the florist. Everyone was great to work with.
5 stars ★ ★ ★ ★ ★Dona Stauffer July 13, 2023
Joey was just wonderful. She made everything very easy and was so efficient.
5 stars ★ ★ ★ ★ ★R.M. May 16, 2023
Both C. Michael Newman and Joey Luck were excellent in keeping us updated and meeting with us when it was convenient. Michael Newman and Joey Luck both were very helpful and put us at ease with all their help.
5 stars ★ ★ ★ ★ ★Anonymous April 20, 2023
Our loved on passed on 12/31 and they met with us on New Years Da, a holiday and a Sunday. The arrangements were made easily. It was wonderful. Joey Luck and her colleagues were very professional. We could not have had a better experience during a difficult time.
5 stars ★ ★ ★ ★ ★Anonymous February 14, 2023
Staff is exceptional. No request was a problem or too much trouble. Exceptional compassion and respect. No pressure. Clear about pricing. Very kind- especially at pickup. Everyone is exceptional- especially Mike
5 stars ★ ★ ★ ★ ★Cathy Gross November 08, 2022
Joey was very helpful and compassionate. 5 star. The staff was compassionate. Joey was excellent
5 stars ★ ★ ★ ★ ★The Riggs Family November 08, 2022
Mike Newman is a class act- made our family feel very comfortable and was responsive to our needs. Mike made us feel his compassion.
5 stars ★ ★ ★ ★ ★Anonymous October 18, 2022
Ms. Joey Luck did an outstanding job. Thank you, Joey
5 stars ★ ★ ★ ★ ★Anonymous April 20, 2022
Mike Newman was the most compassionate, patient, truly heart felt person to handle my husband's services. I could not have asked for anyone better because he was second to none. Exceptional service. Mike gave me so many resources and offered to be an ear himself. I really cannot put into words how grateful I am.
5 stars ★ ★ ★ ★ ★Brittany L February 28, 2022
My Dad left some notes regarding what he desired. Mike made it a reality and I am sure my Dad was happy with the results. The family certainly was. Mike felt like my best friend when I really, really needed one. Great attention to detail and follow up.
5 stars ★ ★ ★ ★ ★Ron H. January 27, 2022
Kasie was so kind and helpful. Mike was helpful too. Everyone was so caring and helpful. They did everything they could to make a difficult time better. Everything was done with care and love. They made me feel like part of their family.
5 stars ★ ★ ★ ★ ★Name Withheld December 15, 2021
Mike was fantastic. The genuine kindness and empathy shown was the most meaningful.
5 stars ★ ★ ★ ★ ★Destiny Wilson December 14, 2021
Kasie is a gift to your organization and any family that she assists during this difficult time. She approached our family with intelligence, compassion, and efficiency and made a very difficult time easier for us all. She really cares and it shows. I would like to commend her as an excellent member of your firm and profession and hope that you also take the time to recognize her talent, compassion, and graciousness in the difficult role she serves. It was a privilege to have her help.
5 stars ★ ★ ★ ★ ★Micheal M. November 18, 2021
Was scheduled to meet with Kasie, however, the owner personally greeted my mother when we arrived to review the pre-arrangement and complete the final plans for my father. Kasie was very helpful assisting my daughter regarding the viewing of her grandfather. Kasie suggested a very gentle and calming technique using a mint and breathing. Her body language and choice of words were very positive, clear and sensitive. Kasie's professionalism and compassion are to be commended.
5 stars ★ ★ ★ ★ ★Anonymous July 15, 2021
We're very satisfied for the services this firm has offered us. The staff was very sensitive to our needs.
5 stars ★ ★ ★ ★ ★Anonymous March 05, 2021
Thank you all for your help in the time of need. You made it easier on my Mom and that will never be forgotten.
5 stars ★ ★ ★ ★ ★S.W. March 05, 2021
Mike, Kristin and the entire staff were professional and caring.
5 stars ★ ★ ★ ★ ★Julie M. January 08, 2021
We were not rushed and were given a lot of guidance before the funeral. They were professional and caring.
5 stars ★ ★ ★ ★ ★S.L. January 08, 2021
I couldn't have asked for anything to turn out any better! The funeral home and staff handled everything perfectly with professionalism and compassion. Mike was wonderful and did anything he could to make this difficult time as easy as possible.
5 stars ★ ★ ★ ★ ★Tammy T. May 19, 2020
The staff was perfect, understanding, and thoughtful! The viewing was wonderful, everything was amazing.
5 stars ★ ★ ★ ★ ★Kati H. April 23, 2020
Everyone was pleasant and helpful! They are like family to me!! Everything went very smooth and was professionally handled.
5 stars ★ ★ ★ ★ ★Shirley W. March 27, 2020
With my mother's decline in health her looks became gaunt. Mike had her looking so beautiful!! So much care of or directed to me in a timely manner. Very much appreciated.
5 stars ★ ★ ★ ★ ★Rebecca C. February 14, 2020
We were in Florida when my husband passed. It was difficult to make arrangements being that we were out of state. One call to Michael Newman at Panebaker's and all problems were solved. No matter how small my concerns were, about anything, Michael took care of it.
5 stars ★ ★ ★ ★ ★Carol B. January 20, 2020
Mike Newman went well beyond to make our experience and loss as easy as possible.
5 stars ★ ★ ★ ★ ★Chris M. July 17, 2019
"This funeral was for my son who left behind a 9 year old child. The care they provided for his son with choosing things for his daddy was outstanding."
5 stars ★ ★ ★ ★ ★HW January 16, 2019
For my beloved, they performed the entire experience with professionalism, care, concern, dignity, integrity and honor. I could not have received better care than what this team provided. I will be planning my funeral with them.
5 stars ★ ★ ★ ★ ★PB December 27, 2018
Kristin made us feel at peace and that everything was going to be OK. We will be forever grateful to her. She was the light on a very dark day.
5 stars ★ ★ ★ ★ ★Helen R. November 07, 2018
"The people I spoke to throughout the services were very friendly. They always had good answers to any questions that were asked. I would recommend Panebaker Funeral Home to my friends and family."
5 stars ★ ★ ★ ★ ★Linda B. May 07, 2018
We appreciated how sensitive Mike, the funeral director, was with our family. Everyone was so courteous. We appreciated the professionalism, the caring nature, and the attention to detail that was provided to us during this difficult time. Everyone was sensitive to our needs and with our feelings. Ray Kinsey helped me get from my car to the gravesite in such a caring and dignified manner. Mike Newman graciously allowed us privacy to grieve.
5 stars ★ ★ ★ ★ ★Anonymous June 14, 2023
From the gentlemen who took my mom into their care, to the services at the gravesite they were very courteous and helpful in the best of their ability.
5 stars ★ ★ ★ ★ ★Michael Rang April 20, 2023
Everything was very organized and people were treated well. Very respectful and helpful.
5 stars ★ ★ ★ ★ ★Christine Morey February 14, 2023
Very helpful in so many ways. From Kristin's help with prearrangements, to Mike answering questions over the phone and Joey helping with all the final arrangements. Treatment for the deceased family member before death and after were above what our family could have asked for. This funeral home and their staff make you feel like family. We are very blessed to have had a wonderful experience with them. very caring of how the family feels about what is going on. Friendly and welcoming- even if they are busy you never feel rushed. Mike, Kristin, Joey- Thank you!
5 stars ★ ★ ★ ★ ★Tammy January 18, 2023
The way things were arranged was so nice and looked so good. Joey did a good job! All the gentleman were great. They took a chair outside for my sister so she could wait for her daughter.
5 stars ★ ★ ★ ★ ★Anonymous November 08, 2022
We have used their services in the past and were extremely pleased. Very caring and compassionate. I will be using their service for myself. Everything was perfect. They paid attention to detail and followed my wishes. I have personally dealt with several staff members over the years. They were all exceptional
5 stars ★ ★ ★ ★ ★Martin Family October 18, 2022
Excellent, compassionate service. Willing to work with us on our requests. My dad looked amazing!! Joey was wonderful. Mike outstanding
5 stars ★ ★ ★ ★ ★Cynthia R. May 19, 2022
We cannot thank the staff of Panebaker's enough for the manner in which they handled our father's arrangements. So comforting. Mike was absolutely professional, sensitive and caring.
5 stars ★ ★ ★ ★ ★Helen W April 11, 2022
Mike and his staff, all of them, were terrific, very professional and compassionate. Mike made everything go smoothly.
5 stars ★ ★ ★ ★ ★Brian D January 27, 2022
Kasie is extraordinary! Th way she created the "celebration" of my father and obtained information to know him better was impeccable. The order of service was done very well with the placement of music, speakers, etc.
5 stars ★ ★ ★ ★ ★Kimberly B. December 15, 2021
Mike Newman and the staff at Panebaker Funeral Home were excellent in every way. Mike was totally available to our family throughout the time that we needed him after the passing of our mother. Every need that we had was met immediately. Additionally, Mike and the staff are genuinely compassionate and kind people and this came through in every interaction.
5 stars ★ ★ ★ ★ ★Gail B. December 15, 2021
As a former client of yours, I can reiterate how appreciative I am for the kindness, compassion, and professionalism your staff demonstrates. I have been privileged to know many of your fine staff members for decades, and worked with them in many capacities. I am well familiar with their talent and dedication. But tonight I met Kasie for the first time. Wow, what a remarkable young woman! Your organization and our community are both blessed to have her. Her involvement with the Zinn family made such a difference to all involved. Thank you all!! Dr. John Lunsford
5 stars ★ ★ ★ ★ ★J. Lunsford, MD November 19, 2021
Kasie made a vey bad day bearable. She was attentive to our wishes and extremely knowledgeable. She listened and has us laughing and telling stories and made us feel comfortable with her and the situation. She was always respectful!! She made the decisions we were faced with easy. She and Mike were wonderful and we would highly recommend their facility.
5 stars ★ ★ ★ ★ ★Marcy H. August 18, 2021
Their attention to detail and support during this most difficult time meant the world to our family.
5 stars ★ ★ ★ ★ ★Olivia M. March 05, 2021
Kasie was fantastic in shepherding our family through this process. Multiple family members commented on her gentleness, tact and care. The people who came for Mom were also fantastic. I was very upset, but they comforted me and assured me that they would look after her.
5 stars ★ ★ ★ ★ ★Anonymous March 05, 2021
Mike Newman is wonderful to work with. His staff was fantastic the day of our service. Mike is so easy and flexible to work with. Very caring and sympathetic. He has the right courteous and patient nature for his position. He is a natural and his staff seems to follow his lead. Everyone with whom we interacted were very accommodating and made our service exceptional.
5 stars ★ ★ ★ ★ ★S.P. January 25, 2021
Kasie was amazing. She's so patient and didn't rush us. Mike was also outstanding as he made our day easy in that we had no worries. The staff is very kind, patient and truly cares about the individuals. Would highly recommend this funeral home!
5 stars ★ ★ ★ ★ ★Becky S. January 08, 2021
Kasie was professional and was very attentive to the details. With the love that she shared, Kasie was the best person for the job.
5 stars ★ ★ ★ ★ ★RR May 19, 2020
Mike was sensitive, caring and knowledgeable. Kasie and Kristin were also helpful and caring. Tom was excellent and caring.
5 stars ★ ★ ★ ★ ★Madge A. April 23, 2020
Kasie made this very sad time much less stressful. She went above and beyond our expectations. With her patience, understanding, and kind words, she is a great asset to Panebaker Funeral Home.
5 stars ★ ★ ★ ★ ★Betsy C. March 27, 2020
All of our questions were answered with dignity. Kristin wrote a very beautiful obituary and tribute to our daughter (and wife). Kristin was very professional and courteous.
5 stars ★ ★ ★ ★ ★Anonymous February 14, 2020
We were satisfied with the overall experience, from beginning to end. Michael Newman was very sympathetic and helpful.
5 stars ★ ★ ★ ★ ★Joseph K. February 14, 2020
The funeral home was very considerate and respectful to our family's needs and wishes. I absolutely loved Kasie Morris and her words at the service. Everything sounded just like my dad. We absolutely loved her.
5 stars ★ ★ ★ ★ ★Angie C. October 25, 2019
All members of the staff were very courteous and respectful to all of our needs during the emotional time of our wife's and mother's passing. Mike and Kasie were exceptional. They treated the entire family as their own.
5 stars ★ ★ ★ ★ ★BL June 21, 2019
"We cannot say enough about Panebakers. This is our second experience and we would not want to go anywhere else. The Newmans are wonderful, caring people."
5 stars ★ ★ ★ ★ ★SM January 16, 2019
The care and compassion were remarkable. I could not and would not have changes anything. Mike is a very special person definitely a good fit for his position. He made us feel very comfortable in an uncontrollable situation.
5 stars ★ ★ ★ ★ ★Anonymous November 16, 2018
This was my first experience pre-planning and then experiencing the death of a parent with all its emotions. Kristin Newman could not have been more wonderful and I'll never forget how beautiful they made my mother look.
5 stars ★ ★ ★ ★ ★CB August 29, 2018