2011 Pursuit of Excellence Award Recipient
On October 24, 2011, Panebaker Funeral Home, Inc. was honored with the 2011 Pursuit of Excellence Award by the National Funeral Directors Association (NFDA) during its International Convention & Expo in Chicago, Ill. Only 147 firms from around the world received this prestigious recognition, placing Panebaker Funeral Home among an elite group of funeral service professionals. Pursuit of Excellence Award recipients raise the bar on funeral service excellence by adhering to the highest ethical and professional standards and providing unsurpassed service to families and communities.
To earn an NFDA Pursuit of Excellence Award, a participating funeral home must meet or exceed business standards set forth by the program and demonstrate proficiency in key areas of funeral service, such as compliance with state and federal regulations; providing ongoing education and professional development opportunities for staff; offering outstanding programs and resources to bereaved families; maintaining an active level of involvement within the community; participating and actively serving in the funeral service profession; and promoting funeral home services through a variety of marketing, advertising and public relations programs. Participants are also required to adhere to a Pledge of Ethical Practices.
“Panebaker Funeral Home’s voluntary participation in the Pursuit of Excellence program reflects a clear determination to exceed the expectations of those they serve,” said NFDA Chief Executive Officer Christine Pepper, CAE. “This prestigious recognition assures families of the high-quality, compassionate service they will receive the moment they walk through the funeral home’s front door.”
“Kristin and I are very proud to receive this honor and we are equally as proud of our dedicated staff that helped us achieve this distinction. We feel that the Pursuit of Excellence Award not only reinforces our commitment to the families we are privileged to serve, but also the community in which we live,” explains Michael Newman, co-owner of Panebaker Funeral Home. The funeral home, which was established in 1954 offers burial, cremation and grief support services, will soon be opening Loyal Companion Pet Cremation, the only pet crematory licensed in York County.
NFDA is the world’s leading and largest funeral service association, serving 18,500 individual members who represent nearly10,000 funeral homes in the United States and 43 countries around the world. NFDA is the trusted leader, beacon for ethics and the strongest advocate for the profession.
|
